Ibetmy believes that the best online entertainment is entertainment enjoyed in a healthy and controlled way. This page outlines our commitment and the tools we provide to help you play responsibly.
Online gambling, when done responsibly, can be an enjoyable form of entertainment — much like watching a movie or playing a video game. Problems arise when someone starts playing beyond their means, whether in terms of time or money.
Ibetmy takes a proactive approach to this issue. We do not wait for users to encounter problems – we provide tools and information from the outset so every member can make smart, informed decisions about their gaming habits.
Whether you are a casual player who occasionally tries their luck, or someone who plays more frequently – responsible gaming principles are relevant to everyone. Setting limits, reviewing your habits regularly, and knowing when to stop are the marks of a mature player.
Most importantly, know this: game outcomes are random. There is no system, no strategy, and no guaranteed "good luck." Play with money you are fully prepared to lose – not money set aside for monthly bills or family needs.
All these control tools are available in your ibetmy account settings at no charge. You can activate or adjust them yourself at any time.
Set the maximum deposit amount you can make in a day. Once the limit is reached, the ibetmy system will automatically block further deposits until the limit period expires.
You can set a maximum loss amount you are willing to absorb in a week. Once this limit is reached, you cannot continue betting until the next week begins.
Set the maximum duration of your daily gaming session. ibetmy will send a warning when you are approaching the time limit, and will automatically end your session once the limit is reached.
Need a quick break? Activate a self-break for 24 hours, 7 days, 30 days, or a custom duration. During the break period, your account will be locked from all gaming activity.
For those who need a longer break, self-exclusion can be set from 3 months to permanent. The account will be fully locked and all marketing communications will be stopped.
Access detailed reports on your betting history, deposits, withdrawals, and play time. Reviewing these reports regularly is the best way to stay aware of your playing habits.
All ibetmy responsible gaming control tools can be accessed in under 2 minutes directly from your account.
Use your usual login credentials via the ibetmy website or app.
Click on your profile icon at the top right of the screen and select "Settings".
All control tools are available in this dedicated tab – deposit limits, loss limits, time limits, self-break, and self-exclusion.
Choose the tool you want, set the value or duration, and save. The limit takes effect immediately.
Problem gambling rarely happens overnight. It typically develops gradually. Recognizing the early signs is key to taking action before things become more serious.
Playing to escape stress or problems – Using gambling as a way to escape problems at work, in relationships, or with finances is a concerning sign that deserves attention.
Frequently chasing losses – Feeling the need to keep playing in order to win back money already lost is one of the clearest warning signs of a gambling problem.
Lying about playing habits – If you are hiding or downplaying how much time or money you spend on gambling from the people you care about.
Neglecting responsibilities – When gambling starts to interfere with work, studies, family relationships, or daily responsibilities, this is a serious signal.
Using essential funds for gambling – If you are using money meant for bills, food, or other necessities to gamble, or borrowing money to keep playing.
Feeling uncomfortable when not playing – Anxiety, irritability, or distress when unable to play can be a sign of addiction.
Answer the following questions honestly. If you answer "Yes" to three or more questions, consider speaking to someone you trust or reaching out to a helpline.
If you answered "Yes" to 3 or more questions, you may be showing signs of problem gambling. ibetmy encourages you to use the self-exclusion tool or contact our customer support for assistance.
Here are frequently asked questions from ibetmy members about our responsible gaming policies and tools.
We take seriously our responsibility to ensure the ibetmy platform cannot be accessed by underage individuals. The mandatory KYC process required before the first withdrawal is part of this measure.
If you are a parent or guardian concerned that your child may be accessing online gambling platforms, we encourage you to use parental control software available for your device to block access to such sites. Contact us immediately if you suspect an underage account has been created at ibetmy.
Over 500,000 Malaysian members choose ibetmy not just for the exciting games — but for a platform that genuinely cares about the user experience and wellbeing.