Ibetmy takes user privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysian law.
This Privacy Policy describes ibetmy's data protection practices. By registering for or using the ibetmy platform, you agree to the collection and use of information as described in this document. This Policy forms part of ibetmy's comprehensive Terms and Conditions.
Ibetmy ("we", "Platform") operates as an online entertainment platform committed to protecting the privacy of every one of our users. We understand that personal data is a sensitive asset and we do not take this responsibility lightly.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the collection, processing, and use of personal data in the country. As a platform serving Malaysian users, compliance with the PDPA is a legal obligation we fully uphold.
We believe transparency is the foundation of trust. That is why this document is written in plain, easy-to-understand language — not just legal jargon — so you always know exactly what happens with your data every time you use ibetmy.
Ibetmy collects personal data only when it is required for legitimate operational purposes. We do not collect data that is irrelevant or exceeds the requirements of our service.
| Data Category | Data Examples | Requirement |
|---|---|---|
| Personal Identity | Full name, date of birth, IC number or passport number | Mandatory (KYC) |
| Contact Information | Email address, phone number | Mandatory |
| Financial Information | Bank account number, e-wallet details | Mandatory (Transaction) |
| Usage Data | Game records, betting history, activity logs | Automatic |
| Device Data | IP address, device type, browser, operating system | Automatic |
| Location Data | Country and region (based on IP only) | Geo Compliance |
We never collect sensitive data such as health information, political affiliations, or religious beliefs. All data collection is limited to what is necessary to operate the platform safely and in compliance with the law.
The data we collect is used for specific and legitimate purposes. We will not use your data for any other purpose without notifying you first.
Ibetmy uses industry-grade security infrastructure to ensure your data is always protected from unauthorised access, loss, or misuse.
Your personal data is retained for as long as necessary to deliver our services and meet legal requirements. Generally, active account records are kept for the duration of the account's activity plus 5 years after account closure for financial audit compliance purposes.
Ibetmy does not share your personal data with external parties arbitrarily. There are limited situations where data sharing is necessary, and all of it is carried out on a lawful basis:
All third parties that receive data from ibetmy are bound by data protection agreements requiring them to handle that information at a level of security equal to or higher than our own standards.
The ibetmy platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform runs smoothly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the overall functionality of the ibetmy platform. Analytics and functional cookies can be turned off without impacting core features.
Under Malaysia's PDPA 2010, you have certain rights regarding your personal data held by ibetmy. These rights may be exercised at any time:
You have the right to request a copy of the personal data we hold about you.
You may request correction of inaccurate or incomplete data.
You may request deletion of your data when it is no longer needed, subject to legal obligations.
You may object to the processing of your data for direct marketing purposes.
You may request your data in a machine-readable format for transfer.
You may request that the processing of your data be restricted in certain circumstances.
To exercise any of the above rights, contact the ibetmy support team via live chat within the platform. We will process your request within 14 business days. We may require identity verification before processing data-related requests.
The ibetmy platform is exclusively for individuals aged 18 and above. We do not knowingly collect or store personal data from individuals under the age of 18.
If we find that personal data has been collected from a minor without valid parental or guardian consent, we will take immediate steps to delete that information and suspend the relevant account.
Ibetmy reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, changes in the law, or changes to the services we offer.
If there are significant changes to how we use your personal data, we will notify you through:
Continued use of the ibetmy platform after such a change notice is considered your acceptance of the amended Privacy Policy. If you do not agree with the changes, please stop using the platform and close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ibetmy handles your personal data, we encourage you to contact us directly.
Ibetmy is committed to addressing every privacy-related complaint seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia (JPDP).
More than just a policy document — here is how ibetmy's data protection is put into practice every day on our platform.
Every bit of data transmitted between your device and ibetmy servers is encrypted using the latest SSL/TLS protocols. No third party can intercept this communication.
The ibetmy identity verification process uses a licensed KYC platform that complies with international standards. Your documents are processed with full encryption and are not retained longer than necessary.
The fingerprint or facial recognition login option in the ibetmy app ensures only you can access your account — no need to rely on a password alone.
Ibetmy's infrastructure undergoes internal security audits every month and external audits by independent firms every quarter to ensure no vulnerabilities go unaddressed.
Ibetmy only collects data that is strictly necessary to provide its services. We do not collect excessive information or data unrelated to the platform's functions.
The entire data management operation of ibetmy is redesigned in line with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a Malaysian are fully respected.
Ibetmy protects your privacy to the highest security standards. Over 500,000 Malaysian members trust ibetmy with their personal data every day.